Last Updated: October 2025
Wellington’s Sparkle Cleaning Service (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of our customers, website visitors, and service users. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
By accessing or using our website, submitting a form, or communicating with us electronically, you consent to the practices described in this Privacy Policy.
1. Scope and Application
This Privacy Policy applies to all personal information collected through our website, electronic communications, and related digital platforms operated by Wellington’s Sparkle Cleaning Service, located in Saskatoon, Saskatchewan, Canada.
It governs how we handle information collected from:
- Website visitors who browse our pages or submit forms
- Clients who request quotes or book services
- Individuals who contact us via email or telephone
This policy does not apply to third-party websites or platforms that may be linked from our site.
2. Information We Collect
We may collect personal information directly from you or automatically when you interact with our website. The types of information we collect include:
a. Information You Provide Directly
When you fill out our online forms or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Address (for service location)
- Service preferences or inquiries
- Any additional details you include in messages or quote requests
b. Information Collected Automatically
When you visit our website, certain technical data may be automatically collected, such as:
- IP address
- Browser type and version
- Device type and operating system
- Date and time of visit
- Pages viewed and time spent on the site
If analytics tools (such as Google Analytics) are activated in the future, these will also collect anonymized usage data to improve website performance and user experience.
c. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance user experience and monitor site performance.
Cookies are small text files stored on your device that help remember your preferences or track activity.
You can choose to disable cookies through your browser settings; however, doing so may limit functionality on our website.
3. How We Use Personal Information
Wellington’s Sparkle Cleaning Service uses your information to:
- Respond to inquiries and provide requested services
- Prepare and send service quotes or proposals
- Schedule, confirm, and manage appointments
- Improve our website and communication efficiency
- Send updates or important service notices (if consented)
- Comply with applicable legal requirements
We do not sell, rent, or trade your personal data for marketing purposes.
4. Consent
By providing personal information through our website or communication channels, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us at wellingtonsparkles@gmail.com. Please note that withdrawal may affect our ability to provide services or respond to inquiries.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Once information is no longer needed, it is securely deleted, anonymized, or destroyed using appropriate safeguards.
6. Disclosure of Information
We may share your personal information only in the following circumstances:
- Service Providers:
With trusted third-party vendors (such as web hosting or email providers) who assist in operating our website or communicating with you. These providers are contractually required to protect your data. - Legal Requirements:
When disclosure is necessary to comply with the law, enforce our terms, or protect the rights and safety of Wellington’s Sparkle Cleaning Service or others. - Business Transfers:
In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business operations.
7. Protection of Personal Information
We implement reasonable physical, technical, and administrative security measures to protect your data against loss, theft, unauthorized access, or misuse.
These measures include:
- Secure password-protected systems
- Restricted employee access to personal information
- Encrypted email communication when possible
- Secure data storage and deletion protocols
While we strive to ensure full protection, no system can guarantee 100% security. You acknowledge that electronic transmission carries inherent risks.
8. Your Rights Under Canadian Law
You have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent for specific uses
- Request deletion of your data (subject to legal or contractual obligations)
To exercise these rights, contact us at wellingtonsparkles@gmail.com with “Privacy Request” in the subject line.
We will respond to all verified requests within a reasonable timeframe, typically within 30 days.
9. Data Storage and Cross-Border Transfers
All personal data collected is stored securely within Canada unless otherwise stated.
If any data is processed or stored outside of Canada, we ensure that equivalent privacy protections are in place in accordance with PIPEDA requirements.
10. Links to Third-Party Websites
Our website may contain links to third-party websites or external resources.
We are not responsible for the privacy practices or content of these third parties.
We encourage you to review the privacy policies of all external sites before providing personal information.
11. Children’s Privacy
Our services are intended for adults and businesses.
We do not knowingly collect personal information from individuals under the age of 18.
If such data is inadvertently collected, it will be promptly deleted upon notification.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business operations.
All revisions will be posted on this page with the “Last Updated” date modified accordingly.
We encourage users to review this policy regularly to stay informed.
13. Contact Information
For any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:
Wellington’s Sparkle Cleaning Service
Saskatoon, Saskatchewan, Canada
📞 (306) 341-1905
📧 wellingtonsparkles@gmail.com
14. Governing Law
This Privacy Policy is governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein.
By using our website or submitting personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy.